YOU ARE BRAVE textiles printed fabrics by textile designer Michelle Kistima-Menser


Shipping & Returns


Shipping Information

Goods are shipped world wide from Sydney, Australia via regular post using Australia Post.  There is no tracking or insurance on this standard service.  

If you would like your parcel to be sent by registered mail, express postage or via a couriered service, please contact the studio for a quote.

Your order will be processed within 5-8 business days after payment. Larger orders may take longer however you will receive an email confirming the turn around time after check out. Please contact the studio before placing your order if you need your fabrics before the production window noted above.

Please be aware that standard shipping within Australia can take 3-7 business days depending on your location. Standard overseas delivery times may vary from between 3-20 business days (approx.) depending on your location however once the goods leave our freight forwarder, we have no control over the length of time taken to reach you.

International customers please investigate your countries duty/taxes on overseas purchases before you make a purchase as YOU ARE BRAVE textiles cannot be responsible these.

Shipping Rates

Within Australia

Standard Postage — A$10 flat rate
Express Postage — A$18 flat rate

International Standard Postage

New Zealand — A$15 flat rate                                                   USA & Canada — A$20 flat rate
Europe (EU Countries) — A$25 flat rate
Rest Of The World - A$30 flat rate 

Please email the studio for registered, express or couriered shipping quotes.    studio@youarebrave.com.au

 

 

 

Returns & Exchanges

YOU ARE BRAVE textiles proudly offers hand screen printed, digitally printed and handmade fabrics.  We take very special care to produce goods + prints of the highest possible standard for the handmade market. The characteristics of printing + making things by hand can include slight irregularities & variations in appearance. This is part of the charm of handmade products + integral to the soul of the YOU ARE BRAVE label.

Each listed item is carefully checked, faithfully described + great care is taken in its dispatch.  YOU ARE BRAVE does not use filters or lenses in portraying it’s products however please be aware that the various computer & device screens depict colour slightly differently.  Please note that print colours may vary slightly from one print run to the next. This is because colours are individually mixed by hand, in-house. If you have any questions or hesitations about an item, please email the studio? We are only to glad to assist.

We ask that you read item descriptions & care instructions as well as our Terms & Conditions before making a purchase.

Please follow the care instructions that come with each item purchased. Unless otherwise stated all fabrics are pre-shrunk & the prints are heat set so that the item you purchase will not shrink & the print colours will not run. YOU ARE BRAVE does not offer refunds, replacement or repair of goods damaged by misuse or failure to follow care instructions. We do not offer refunds or exchanges on pre-cut printed fabric panels/meterage

Items leave the YOU ARE BRAVE workroom only after being thoroughly checked & duly packaged.  If your goods should arrive damaged please email the studio within 3 days. On return of the damaged products a replacement will be issued promptly.  Return freight/postage & any duties will be at your own expense. Items that have been obviously used ie. stained, torn or washed will not be replaced or refunded.