Frequently Asked Questions
Are your products all hand made in Australia?
All YOU ARE BRAVE prints are designed + hand screen printed by Michelle Kistima-Menser who is based in Sydney, Australia.
With strong ties to South Africa, the country of her birth, Michelle designed her "Conidae" + "Lettered Cone" Limited Edition print range while on sabbatical in Cape Town & had them digitally printed in South Africa. These products where then sewn (made up) in Australia.
Will the print colours run in the wash and will the fabric shrink?
Unless otherwise stated YOU ARE BRAVE pre-washes all fabric before it is hand printed. This significantly reduces the shrinkage rate. Some items will have 3% - 5% shrinkage and this will be stated wherever the item is listed for sale + on the packaging.
All prints are heat cured to the ink manufacturers' recommendations and will not run in the wash. However we always recommend washing with similar colours and following the products' care instructions.
CARE TIP : Always follow the items care instructions. It is also useful to re-shape cotton & linen items while still damp to help reduce the need for ironing.
Full care instructions for all our products can be found online with each shop listing or on the Product Care page.
How long before my purchased item ships?
We normally ship your purchases 3-5 business days from purchase. You will receive an email confirming the dispatch of your goods on the day it is shipped. At busy times (such as the pre-Christmas period), items can take longer to ship. Please find more details about Shipping & Returns here.
What is the cost of shipping?
Shipping Rates are as follows :
Standard Postage — A$10 flat rate
Express Postage — A$18 flat rate
International Standard Postage
New Zealand — A$15 flat rate
USA & Canada — A$20 flat rate
Europe (EU Countries) — A$25 flat rate
Rest Of The World - A$30 flat rate
Please email the studio for registered, express or couriered shipping quotes.
For further information please visit the Shipping & Returns page.
How long before I receive my purchases?
We normally ship your purchases 3-5 business days from purchase. At busy times (such as the pre-Christmas period), items can take longer to ship. We use Australia Post to ship our products. Standard shipping within Australia takes 2-6 business days depending on your location.
Standard overseas delivery times may vary from between 3-20 business days (approx.) depending on your location however once the goods leave our freight forwarder, we have no control over the length of time taken to reach you. Please find more details about Shipping & Returns here.
How do I care for my YOU ARE BRAVE Cosy Pot?
Do you wholesale?
Yes. Please contact the studio to for our terms & conditions and to discuss wholesale arrangements?
Where can I find YOU ARE BRAVE products?
YOU ARE BRAVE has an online shop at www.youarebrave.com.au/shop
The Contact page has a full list of retail outlets.
Please also check the News page for upcoming markets + events.